Herbal Honey Bee does not participate in cancellations or exchanges. With that being said if there are any issues with your order you can contact me and we can work something out. 

Because of the craft of these items unless arrived broken or damaged I cannot accept returns or exchanges,

the following cannot be returned or exchanged: 

Custom spell work including perishables (oils, tinctures, sprays) and personalized items.

Customers are responsible for return shipping costs, if an item is not returned properly the consumer is responsible for any loss in value.

There are NO returns for any consultations or spiritual readings. You will have 5 minutes to log in to your scheduled reading or you will be prompted to reschedule. This prevents holding up my following readings that may be scheduled. If you are having issues with logging on, you will be required to contact me with the number provided in your confirmation email. If you have missed your appointment you will be notified to reschedule. If you have not been given the notice to reschedule or respond to the email within 2 days, your payment has been forfeited.